Welcome To The Tanga-UWASA website....Enjoy a Quality of Service from Tanga UWASA                                                   TOLL FREE NUMBERS: 0752/0782 800001 or 0713800252 for Reporting Leakages Only       ::- E-mail: uwsa-tanga@kaributanga.com   P. O. Box 5011, Tanga - Tanzania    Phone: +255(0)272644626/7 | Fax: +255(0)272647545   ::-   ::- Customer Service hours         Monday to Friday(Excluding public holiday) 07:30hrs to 15:30hrs Saturdays 09:00hrs to 12:30hrs Reporting Leakages 24hrs
Billing FAQs

What should I do if my bill seems higher than usual?

The most common reason for a high bill is a household leak. To find out if you have a household leak, make sure all the water inside and outside of the house has been turned off. Go out to your water meter (usually located near the street in front of the home) and check to see if any of the dials on the meter are moving. If the dials are moving, you may have a household leak. Most often, household leaks are associated with toilets or faucets. You should also check the pipe between the meter and your house, sprinkler system timer, water softener, water heater, and water filtration unit. If everything seems to be in order, or you need assistance, please call Tanga-UWASA Customer care office. We're here to help.

 

What forms of payments does Tanga-UWASA accept?

Tanga-UWASA accepts the following forms of payment: cash, checks, electronic payments made through banks and payments made through Automatic Payment Service.

 

How do I make payments?

Customers may pay in person at our payment stations, Tanga-UWASA offers a non-fee option for customers who pay by use their Visa credit or debit card, or use their bank account on a single-time basis. Payments made by customers enrolled in online bill pay or Automatic Payment Service and who have recurring payments set up from their bank accounts have no processing charge.