Mabayani Dam - Pande Tanga
Sigi Water

NEW CONNECTIONS PROCEDURES.


  1. An applicant should fill the application form for 15 minutes.
  2. The responsible Zone officer should make survey to the customer’s premises and produce cost estimate.
  3. An applicant should be informed the costs of new connection after 7 days from the date of application.
  4. Payments for new connection should be made at Tanga UWASA offices and official receipts obtained.
  5. The connection shall be ready after 7 days from the date of payment.

New connection costs

  1. Fittings cost
  2. Excavation and back filling
  3. Agency fee 20% of the total cost
  4. VAT 20%

RESPONSIVE TIME FOR OTHER SERVICES

NO

TYPE OF SERVICES

TIME

1

Leakage Repair

2 Hrs

2

Burst repair

3Hrs

3

Any request of Payment

24hrs

4

Renew of service Line

2 days

5

Terminal Benefits

On the same date of retirement

6

Employment Contracts

 

7

Procurement and supplies of working tools and materials

7 days from the requisition date

8

Preparations of monthly reports

The 4Th of every month

9

Submit ion of annual reports

2 weeks after 30th June

10

OPRAS

2 weeks after 30th June

11

Tender evaluation

7days

12

Bulk Procurement

Quarterly1

Ukiwa na maulizo yoyote kuhusu maelezo haya wasiliana na ofisi ya Uhusiano na wateja.